SkyWest Airlines is currently hiring for the position of an Airport Agent in Saginaw, MI. This entry-level role offers a unique opportunity to work within a dynamic team environment at one of the leading regional airlines in the United States. As an Airport Agent, you will be responsible for ensuring excellent customer service by performing a variety of tasks at the airport, from ticketing and baggage handling to assisting passengers with special needs. This position is part-time, with starting pay at $13.00 per hour.
About SkyWest Airlines
SkyWest Airlines is a major player in the regional airline industry, employing over 12,000 professionals. The company prides itself on creating exceptional career opportunities for its employees. Recognized by Forbes as one of “America’s Best Employers” in 2022, SkyWest offers a customer-focused, team-based environment that encourages personal and professional growth.
Primary Job Duties
As an Airport Agent at SkyWest Airlines, you will handle various responsibilities, including:
- Customer Service: Provide a welcoming experience by greeting passengers, issuing tickets, providing seat assignments, checking baggage, and boarding flights.
- Passenger Assistance: Offer help to customers who arrive without their luggage, re-book flights, and escort passengers with special needs in a safe and courteous manner.
- Aircraft Operations: Marshal aircraft in and out of the ramp area and service the aircraft as needed.
- Baggage Handling: Load and unload customer luggage, airfreight, and company mail on and off the aircraft.
- Problem Resolution: Address customer concerns promptly and efficiently to maintain high standards of customer satisfaction.
- Additional Duties: Perform other tasks as assigned to ensure smooth airport operations.
Benefits of Joining SkyWest Airlines
SkyWest Airlines offers a range of benefits to its employees, including:
- Worldwide Flight Benefits: Employees and their families enjoy flight benefits that cover global destinations.
- Flexible Scheduling: Ability to trade shifts and maintain a work-life balance.
- Financial Perks: 401(k) match and profit sharing opportunities.
- Career Advancement: Potential to advance within the company through ongoing training and development programs.
- Team Atmosphere: A positive and supportive team environment that fosters collaboration and growth.
Minimum Requirements
To be considered for the Airport Agent position, applicants must meet the following qualifications:
- Age: Must be at least 18 years old.
- Driver’s License: Possess a valid unrestricted state-issued driver’s license.
- Education: High school diploma or completion of a GED.
- Background Check: Must pass a background check and drug screening.
- Work Authorization: Legally authorized to work in the United States without sponsorship.
- Computer Skills: Basic knowledge of fundamental computer programs for record-keeping and baggage routing.
- Physical Ability: Capable of lifting up to 50 lbs., with or without reasonable accommodation.
- Skills: Strong teamwork, collaboration, adaptability to changing priorities, and time management skills.
- Schedule Flexibility: Must be available to work mornings, nights, weekends, and holidays.
Physical and Other Requirements
This position requires physical stamina, as it involves lifting luggage and other items. Candidates should also be comfortable working outdoors in various weather conditions and possess good communication skills to interact effectively with passengers and team members.
How to Apply
Interested candidates should complete the online application available on SkyWest Airlines’ official website. Qualified applicants will be contacted for further steps in the hiring process.
