Company Name: JD Sports Canada
Job Type: Part-time, Permanent
Location: Burnaby, BC
Hourly Pay: $17.40
Job Rating: 2.9 out of 5 stars
Opening: Fall 2024
Company Overview:
JD Sports Canada, a renowned name in sports-fashion retail, is expanding its presence with a new opportunity in Burnaby, BC. As a global leader in omnichannel retail, JD Sports connects the emerging generation to the universal culture of sport, music, and fashion. Since its establishment in 1981, JD Sports has set the global standard for retail experiences by delivering the world’s most authentic brands. The company is committed to fostering an inclusive and diverse work culture while showcasing brands in a premium environment.
Job Overview:
JD Sports Canada is seeking a motivated Back of House Ecommerce Associate to join their Metrotown location. This part-time, permanent position offers an hourly wage of $17.40. Reporting to the Senior Customer Experience Manager, the successful candidate will play a crucial role in enhancing in-store fulfillment services and contributing to a premium customer experience.
Key Responsibilities:
- Process Optimization: Collaborate with other fulfillment leads to optimize back-of-house processes, ensuring efficiency and effectiveness in operations.
- Order Processing: Handle order processing and shipping to ensure that all orders are processed within 24-48 hours.
- Data Management: Perform daily data entry and reporting to track performance and maintain accurate records.
- Stock Management: Work with the retail back-of-house team to receive and put away new stock, manage inventory, and conduct cycle counts.
- Performance Tracking: Monitor results to improve eCommerce fulfillment performance and coordinate timely processing of online returns.
- Customer Communication: Partner with the Customer Experience team to update the system and communicate order statuses to customers.
Qualifications:
- Education: High school diploma or equivalent is typically required.
- Experience: Prior experience in eCommerce or a related field is beneficial.
- Skills:
- Excellent written and verbal communication skills.
- Ability to work calmly under pressure with a confident and detail-oriented approach.
- Proficiency in Slack, Shopify, and warehouse management systems is a bonus.
- Strong team player who knows when to seek assistance from senior staff and is comfortable asking for support when needed.
Work Environment:
The role is based at the Metrotown location in Burnaby, BC, and involves working in a fast-paced environment. The Back of House Ecommerce Associate will need to stand for extended periods and manage various tasks under pressure while ensuring a high level of accuracy and efficiency.
Additional Information:
- Work Schedule: Part-time, with a commitment of 30-40 hours per week.
- Benefits: The specific benefits for this role are not detailed but typical positions in retail offer opportunities for growth and development.
Application Process:
Candidates interested in applying for this position should have relevant experience and a strong background in eCommerce or similar roles. The successful applicant will demonstrate exceptional organizational skills, attention to detail, and a proactive approach to handling responsibilities.
Conclusion:
The Back of House Ecommerce Associate role at JD Sports Canada presents a unique opportunity for individuals passionate about sports-fashion retail and eCommerce. If you are looking to contribute to a globally recognized brand and be part of a dynamic team in Burnaby, BC, apply now to join JD Sports and play a key role in delivering exceptional customer experiences.
