Location: Remote
Job Type: Full-time, Permanent
Salary: $80,000–$90,000 per yea
Job Details
Shift:
- 8-hour shift
- Monday to Friday
- No weekends
Benefits:
- Company events
- Dental and extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
About TripNinja
TripNinja is a leading global travel technology company focused on optimizing complex travel arrangements. Our mission is to enhance profit margins for travel companies while offering savings to travelers. We believe in making travel smarter and more accessible for everyone.
Ideal Candidate Profile
We seek a curious, committed individual passionate about improving travel experiences on a large scale. If you thrive in a flexible work environment and enjoy collaborating with a supportive team, you might be the right fit for us.
Key Responsibilities
As a Business Analyst at TripNinja, reporting to the Chief Product Officer, your main responsibilities will include:
- Collaborating with the Technical Customer Success Manager, Product Managers, CPO, and Performance Improvement Squad to analyze customer implementations and identify areas for improvement through data analysis and feedback.
- Conducting competitive analyses and proposing solutions to enhance market share.
- Performing market research to assist the Product Team in making informed, data-driven decisions.
- Working closely with internal stakeholders to understand business needs, define requirements, and optimize processes.
- Evaluating current business processes to develop new programs and initiatives.
- Researching customer segments and the competitive landscape to help shape the Product team’s roadmap and strategy.
Required Qualifications
To succeed in this role, you should possess:
- Proven experience in creating detailed reports and delivering presentations.
- Strong decision-making, problem-solving, and interpersonal skills.
- Technical and/or business functional knowledge of relevant systems, tools, reports, and analysis.
- Familiarity with basic data analysis techniques, including SQL and other data manipulation methods.
- Proficiency in PowerBI, AWS Quicksight, or similar tools.
Desired Qualifications
- A minimum of 4 years of experience as an Analyst or in a similar role.
- A bachelor’s degree in commerce or a related field.
- Exceptional verbal and written communication abilities.
- Strong independent work ethic, with the capability to thrive under pressure and meet deadlines.
- Excellent analytical and conceptual thinking skills, along with superior planning and organizational abilities.
Hiring Process
At TripNinja, we value your time and aim for a straightforward hiring process:
- Initial Interview: A 20-minute conversation to assess fit.
- Second Interview: A more in-depth 60-minute discussion for successful candidates.
- Case Study: Finalists will complete a case study and present their findings. (Note: All participants will be compensated for their time.)
- Decision Timeline: Expect a decision within 7-9 days.
If you need after-hours interview accommodations, please let us know in your application. We understand that flexibility is crucial for many candidates.
What We Offer
- Competitive Compensation: $80,000 – $90,000 annually, with a comprehensive benefits package.
- Remote Work: Enjoy 100% remote work with the opportunity to work abroad for up to two months each year.
- Flexible Schedule: We’re committed to accommodating schedules that suit our team members.
- Generous Vacation Policy: Take four weeks of vacation; personal time is a priority.
- Parental Leave: We support all parents with flexible leave options.
- Engaging Work Environment: Tackle challenging problems in the travel industry and explore innovative solutions.
- Diversity, Equity, and Inclusion: We strive for a balanced team that values different perspectives and experiences.
- Learning Opportunities: 10% of your time can be dedicated to self-directed learning and skill development.
Location Preferences
TripNinja is based in Halifax, Canada, and prioritizes candidates from the following cities: Toronto, London, Ottawa, Vancouver, Winnipeg, and Calgary.
If you believe you fit this profile and are excited about the opportunity to work with us, we’d love to hear from you!
