Company: Tim Hortons
Location: 101 C Aspen Dr, Sparwood, BC
Hourly Wage: $18.50
Job Type: Permanent, Full-time
Work Hours: 35 hours per week
Language Requirements: English
Education Requirements: High school diploma or GED
Overview:
Tim Hortons is seeking a dedicated Food Service Supervisor to join their team in Sparwood, BC. This full-time, permanent position offers an hourly wage of $18.50. As a Food Service Supervisor, you will oversee daily operations, manage staff, and ensure that food service standards are met, contributing to the smooth running of this fast-paced establishment.
Key Responsibilities:
- Staff Supervision and Scheduling: You will be responsible for establishing and managing work schedules to ensure that staff are effectively utilized. This includes supervising and coordinating the activities of 11-15 staff members involved in food preparation and portioning.
- Training and Development: Train staff in their job duties, sanitation practices, and safety procedures to maintain high standards. Your role will also involve hiring new food service staff as necessary.
- Quality Control and Customer Service: Ensure that all food and service meet the company’s quality control standards. Address any customer complaints or concerns promptly to uphold excellent service levels.
- Budgeting and Inventory Management: Prepare budget forecasts and cost estimates. Maintain detailed records of stock, repairs, sales, and wastage. Estimate the ingredients and supplies required for meal preparation and manage inventory efficiently.
- Reporting and Coordination: Prepare and submit various reports, including food order summaries for the chef. Supervise and verify the delivery of food trolleys to ensure accuracy and timeliness.
Work Environment:
- Pace and Physical Demands: The role involves working in a fast-paced environment with the ability to manage pressure effectively. Expect to be on your feet for extended periods, making physical stamina an essential attribute.
- Personal Attributes: The ideal candidate will have a strong client focus, flexibility in adapting to changing situations, and the ability to work collaboratively as part of a team.
Qualifications:
- Education: A secondary (high) school graduation certificate or GED is required.
- Experience: Previous experience of 7 months to less than 1 year in a similar role is preferred.
- Skills: Must have a solid understanding of the establishment’s culinary genres and be proficient in managing various aspects of food service operations.
Personal Suitability:
- Client Focus: A dedication to addressing and resolving customer issues to ensure high levels of satisfaction.
- Flexibility: Adaptability to changing demands and work conditions.
- Team Player: Ability to work effectively with others to achieve common goals and maintain a positive work environment.
This Food Service Supervisor position at Tim Hortons offers an exciting opportunity for those with relevant experience and a passion for managing food service operations. If you meet the educational and experiential requirements and thrive in a dynamic, fast-paced environment, this role could be an excellent fit for you.
