Company Name: Himalayan Spice Bistro Ltd.
Job Type: Permanent, Full-time
Location: Fernie, BC
Hourly Pay: $31
Working Hours: 30 to 40 hours per week
Job Overview:
Himalayan Spice Bistro Ltd., located in the scenic town of Fernie, BC, is seeking an experienced and dynamic Hostel Manager. This permanent, full-time role offers a competitive hourly wage of $31. The Hostel Manager will be responsible for overseeing the daily operations of the hostel, ensuring a high standard of service, and managing staff effectively.
Key Responsibilities:
- Policy and Procedure Development: Develop and implement effective policies and procedures to streamline daily operations and improve overall efficiency.
- Staff Management: Recruit, hire, and supervise staff to ensure a well-functioning team. Establish work schedules and oversee staff performance to maintain a high level of service.
- Front Desk Operations: Perform front desk duties, including check-ins and check-outs, to provide exceptional customer service and address any immediate concerns or needs of guests.
- Marketing and Promotion: Implement marketing activities to promote the hostel and attract new guests. Develop strategies to enhance the hostel’s visibility and appeal.
- Maintenance Oversight: Arrange for and oversee maintenance activities to ensure that the hostel remains in good condition and meets safety and cleanliness standards.
- Customer Relations: Address and resolve customers’ complaints or concerns promptly and effectively. Assist clients and guests with special needs to ensure a comfortable and enjoyable stay.
Qualifications:
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: At least 7 months to less than 1 year of relevant experience in a similar role. Prior experience in hospitality management is advantageous.
- Skills:
- Strong leadership and supervisory skills.
- Excellent communication skills in English.
- Ability to handle multiple tasks and manage time effectively.
- Problem-solving skills to address and resolve issues efficiently.
Work Environment:
The role is based in Fernie, BC, offering a vibrant work environment in a picturesque location. The Hostel Manager will need to be adaptable to a range of tasks and responsibilities, working closely with both staff and guests to ensure smooth operations.
Additional Information:
- Benefits: While specific benefits are not detailed, positions like this typically offer competitive compensation and opportunities for professional growth.
- Application Process: Candidates with the required qualifications and experience are encouraged to apply. The role requires a proactive individual with a strong background in hospitality management.
Conclusion:
The Hostel Manager position at Himalayan Spice Bistro Ltd. is an exciting opportunity for a dedicated professional to lead and manage hostel operations in the charming town of Fernie, BC. If you have a strong background in hospitality management and are looking for a role that combines leadership, customer service, and operational oversight, we invite you to apply and contribute to the success of our hostel.
