Location: Naperville, IL
Posted: 2 hours ago
Position: Full-Time Receptionist
Company: Toyota of Naperville
Toyota of Naperville is looking for a professional, energetic receptionist to join their team. As a receptionist, you will be the first point of contact for customers and will play a crucial role in providing an exceptional experience throughout the dealership. The ideal candidate should possess excellent phone skills, a positive attitude, and a friendly demeanor.
Schedule:
- Full-time position with a 9-hour shift (7 a.m. – 8 p.m.) on weekdays, with one weekday off and Sundays off.
- Saturday shift is from 7 a.m. – 5 p.m.
- Flexibility is required for early and late starts.
Compensation:
- Pay Rate: $15 per hour
Benefits Offered
Toyota of Naperville provides a competitive benefits package to its employees, which includes:
- Paid Vacation: 1 week after 90 days, up to 5 weeks of paid vacation.
- Weekly Pay: Regular weekly compensation.
- 401(k) Plan: Access to a retirement savings plan.
- Health Care Options: Comprehensive health care coverage.
- Positive Work Environment: A motivating and encouraging workplace culture.
- Career Growth: Opportunities for internal promotions.
- Diverse Workforce: Inclusive and diverse work environment.
- Women Certified Workplace: Commitment to gender diversity and inclusion.
Key Responsibilities
As a receptionist at Toyota of Naperville, you will be responsible for:
- Customer Interaction: Greet customers in a professional and welcoming manner.
- Phone System Management: Operate the switchboard telephone system, managing multiple calls efficiently.
- Effective Communication: Communicate professionally with callers, minimizing hold time and providing a friendly experience.
- Message Taking: Record thorough and accurate messages, including the caller’s name, company (if applicable), time, and the message.
- Clerical Assistance: Support the accounting office with various clerical duties as needed.
- Customer Service: Provide courteous and efficient service to all customers and employees.
- Referrals and Guidance: Direct customers with additional questions to the appropriate service advisor or individual.
- Complaint Handling: Address customer complaints with integrity and professionalism, referring them to the relevant person for further communication.
- Additional Duties: Perform other tasks as assigned by management.
Qualifications
To be successful in this role, applicants must meet the following qualifications:
- Customer Service Skills: Demonstrated superior customer service skills and a friendly, professional demeanor.
- Communication Skills: Excellent verbal and written communication skills with high attention to detail.
- Multitasking Abilities: Ability to manage multiple phone calls and tasks simultaneously.
- Education: Must have at least a high school diploma or GED.
- Technical Proficiency: Proficiency in Microsoft Word and Excel.
- Pre-employment Testing: Ability to pass background checks, drug tests, credit reports, and possess a valid driver’s license.
- Professional Appearance: Maintain a professional appearance and strong work ethic at all times.
Why Join Toyota of Naperville?
Toyota of Naperville offers an exciting opportunity for an entry-level position with room for growth in a dynamic and supportive work environment. You will be part of a team that values professionalism, customer satisfaction, and continuous improvement. If you are looking for a position that provides both stability and the potential for career advancement, this could be the perfect fit for you. Apply now to be among the first 25 applicants!
