Company: Ski Butlers
Location: Blue Mountains, ON
Job Type: Part-time, Seasonal
Hourly Rate: $20
About Ski Butlers
Ski Butlers, a leader in ski and snowboard rental delivery, is seeking enthusiastic Ski Technicians to join their team in Blue Mountains, Ontario. Founded in 2004, Ski Butlers aims to simplify the rental process and enhance the skiing experience by providing exceptional customer service. With a strong team culture focused on collaboration, accountability, and enjoyment, Ski Butlers operates over 40 resorts in North America and Europe. As a subsidiary of the Denver-based Alterra Mountain Company, Ski Butlers embodies five core values: Service, Simple, Purposeful, Curious, and Give. These values guide the company’s commitment to outstanding service and community involvement.
Position Overview
The Ski Technician role at Ski Butlers is a part-time, seasonal position perfect for individuals who are passionate about skiing and delivering exceptional service. This position involves working on weekends and holidays with shifts that vary between morning and evening. No prior experience is required, making it an ideal opportunity for those new to the field or looking to gain hands-on experience in the ski industry.
Key Responsibilities
- Delivery: Provide timely and efficient delivery of ski and snowboard equipment to customers at their accommodations. Ensure punctuality, clear communication, and proper equipment selection based on guest skills and resort conditions.
- Support: Offer on-mountain support to guests, addressing any equipment-related issues within 45 minutes.
- Pickup: Retrieve rented equipment at the end of the rental period, ensuring it is cleaned, re-stickered, and tuned for future use.
- Vehicle Maintenance: Keep delivery vehicles clean and properly fueled. Pack orders for upcoming deliveries and prepare for the next shift.
Secondary Responsibilities
- Equipment Maintenance: Perform basic tuning, waxing, and general upkeep of ski and snowboard equipment.
- Customer Interaction: Handle phone calls with a positive and welcoming attitude. Restock delivery vehicles with extra equipment as needed.
Qualifications
- Education: High school diploma or GED preferred.
- Experience: No previous experience required; on-the-job training will be provided.
- Skills: Strong customer service skills, reliability, and the ability to work flexible hours, including weekends and holidays.
Perks and Benefits
- Alterra Mountain Employee Pass: Ski or ride for free at 14 Alterra-owned destinations.
- Family Passes: Access to Alterra Mountain Passes for family members.
- Discounted Ikon Pass: Option to upgrade to a full Ikon Pass at a discounted rate.
- Lift Ticket Discounts: Reduced prices on Blue Mountain lift tickets.
- Free Rentals: Complimentary equipment rentals at Blue Mountain Resort LP.
- Staff Meals: Discounts on meals and Starbucks treats.
- Accommodation Discounts: Reduced rates on staff room bookings at Blue Mountain Resort LP hotels.
- Retail Discounts: Savings at brands like Burton, Columbia, North Face, Red Devil, Hillside, and more.
- Industry Discounts: Access to 645+ industry brands through Expertvoice.
- Equipment Discounts: Discounted rates on Rossignol, Dynastar, and Lange equipment.
Work Details
- Hours: 30 to 40 hours per week, with shifts primarily on weekends and holidays.
- Schedule: Morning and evening shifts are available, with flexibility required for on-call work.
Application Process
Interested candidates should be prepared for a seasonal role with varying shifts and a strong focus on customer service. To apply, please submit your resume and indicate your availability for the position. Experience in the ski industry is not required, but a passion for skiing and a commitment to exceptional service are essential.
Why Work at Ski Butlers?
Joining Ski Butlers offers a unique chance to work in a fun and dynamic environment while sharing your love for skiing. With competitive pay, valuable perks, and a supportive team culture, this role provides an excellent opportunity for those looking to immerse themselves in the ski industry and contribute to a memorable customer experience.
For more information on how to apply or to learn more about Ski Butlers, please visit their website or contact their HR department.
