Company: FedEx Supply Chain (part of FedEx)
Location: New Lenox, IL
Job Type: Full-time
Pay: $22 an hour
Position Summary
FedEx Supply Chain is seeking a detail-oriented Welcome Center Clerk for our facility located on Berens Drive in New Lenox, IL. This full-time position offers a competitive hourly wage of $22.00 and requires commitment from Monday to Friday, 6:00 AM to 2:00 PM.
Key Responsibilities
As a Welcome Center Clerk, you will be vital in managing the flow of trailers and containers into and out of the yard. Your responsibilities will include:
- Trailer Inspection: Conduct thorough inspections of inbound and outbound trailers and containers to ensure compliance with safety and quality standards.
- Documentation: Maintain accurate records of individuals entering and leaving the yard, along with managing shipping and receiving paperwork, including Bills of Lading (BOL) and inspection sheets.
- Driver Interaction: Interact courteously and professionally with drivers during check-in and check-out processes.
- Warehouse Management System (WMS): Use the WMS to check trailers and containers in and out efficiently, ensuring accurate data entry.
- Communication: Answer phone calls from both internal and external customers, addressing inquiries and providing support as needed.
- Access Control: Maintain access control and driver logs to ensure security and compliance with safety policies.
- Yard Audits: Perform regular yard audits to reconcile the current yard status with data in the WMS, ensuring accuracy and efficiency.
- Email Management: Prioritize and manage a high volume of emails at the start of your shift and throughout the day.
- Safety Enforcement: Enforce safety policies, including personal protective equipment (PPE) usage, pedestrian traffic regulations, and speed limits, reporting any issues promptly.
Qualifications
To be considered for this position, candidates should possess the following qualifications:
- Education: High School Diploma or GED is required.
- Experience: 1-2 years of relevant experience in a similar role is preferred.
- Communication Skills: Excellent verbal and written communication skills are essential.
- Customer Service Orientation: A strong focus on customer service and the ability to work collaboratively within a team.
Physical and Cognitive Requirements
Candidates must be able to:
- Follow established policies and procedures.
- Read, write, and interpret information accurately.
- Perform basic math operations including addition, subtraction, multiplication, and division.
- Use hands for handling or feeling objects.
- Sit, walk, or stand for up to 8 hours daily.
- Possess visual acuity for close, distance, and color vision, as well as depth perception.
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. FedEx is committed to providing access and reasonable accommodations for qualified individuals with disabilities in its application procedures and employment processes. For accommodations, please contact FSC.TalentAcquisition@fedex.com.
Competitive Pay
FedEx Supply Chain offers competitive hourly rates, ensuring that you are compensated fairly based on your experience and location.
If you are a motivated individual looking to join a dynamic team at FedEx Supply Chain, we invite you to apply for the Welcome Center Clerk position in New Lenox, IL.
Location Address:
Berens Drive,
New Lenox, IL
