Zaxby’s is searching for a dedicated and motivated Restaurant Assistant Manager to join their team in Ruffin, SC. As an Assistant Manager, you will play a key role in creating memorable guest experiences while maintaining the highest standards of operational excellence. You will be responsible for leading and managing daily restaurant operations, guiding team members, and ensuring all company policies and procedures are followed. Zaxby’s offers a fun and dynamic work environment with plenty of growth opportunities for its team members.
Why Work at Zaxby’s?
- Quarterly Bonus Potential: Earn up to 12% of your annual earnings in quarterly bonuses.
- Free Meals on Shift: Enjoy complimentary meals during your shifts and 50% off meals when you’re off the clock.
- Paid Time Off and Holiday Pay: Take the time you need with paid time off and holiday pay.
- Early Access to Pay: Get early access to your earned wages for financial flexibility.
- Paid Training: Receive thorough training to set you up for success in your role and beyond.
- Opportunities for Advancement: Zaxby’s values internal promotion and offers numerous opportunities to grow within the company.
Additional Benefits Include:
- Recognition Program: Be acknowledged for your hard work and dedication.
- Employee Referral Program: Earn rewards by referring qualified candidates.
- Comprehensive Insurance Plans: Medical, dental, and vision insurance options to keep you and your family healthy.
- Disability Insurance: Short-term and long-term disability coverage.
- Employer-Paid Life Insurance: Basic life insurance provided at no cost to you.
- 401(k) Plan with Employer Match: Plan for your future with a competitive 401(k) plan and employer match.
Key Responsibilities:
- Training and Development: Complete all required training, including Zaxby’s Assistant Manager Development Plan, Food Safety Certification, and other required certifications. Provide ongoing training, coaching, and development for team members.
- Guest Experience: Ensure team members exceed guest expectations by delivering exceptional service and maintaining a welcoming environment.
- Operational Excellence: Create effective work schedules, plan and delegate shift assignments, and ensure all processes, policies, and procedures are consistently followed.
- Leadership: Supervise and provide leadership to team members, offering guidance and motivation to achieve goals. Assist in performance reviews and develop team members through mentoring and constructive feedback.
- Compliance and Standards: Maintain compliance with Zaxby’s guidelines, federal, state, and local laws, and ensure high standards of service, product quality, and cleanliness are upheld.
- Conflict Resolution: Handle guest and team member complaints and concerns in a timely, friendly, and respectful manner. Report human resources and risk management concerns to the General Manager and District Manager promptly.
Job Qualifications:
- Age and Legal Requirements: Must be 18 years or older with a valid driver’s license, vehicle insurance, and reliable transportation.
- Availability: Open availability to work a minimum of 5 days and 32 to 48 hours per week, including days, nights, weekends, and holidays.
- Experience: 1-3 years of management experience required, with restaurant management experience preferred.
- Skills: Strong leadership, organizational, and communication skills. Ability to interact cooperatively with others and foster a positive work environment.
Location: Ruffin, SC
Pay Range: $17.00 – $21.00 per hour
Annual Bonus Potential: Up to 12% of annual earnings (paid quarterly)
Sign-On Bonus: $1,500
Physical and Environmental Requirements:
- Ability to sit, stand, and walk continuously throughout the shift.
- Occasionally stoop, bend, crouch, or climb, including the use of ladders.
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
- Continuous use of hands and wrists for grasping and fine manipulation.
- Effective communication through speech, reading, and writing.
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment.
- Work in an environment with hot and cold temperature variations and potential exposure to food allergens.
- Operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.
